Privacy policy

Last update: May 7, 2025

Visit Repair Hubthe protection of your personal data is a priority. We handle your information with care, in compliance with Swiss data protection legislation (LPD) as well as, where applicable, the RGPD.

1. Data controller

The person responsible for collecting and processing your data is :

Repair Hub Sàrl

Email : info@repairhub.ch

Telephone: 079 545 94 21

2. Collected data

When you use our site or place an order, we collect the following data:

  • First name, last name

  • Postal and e-mail address

  • Phone number

  • Payment information (via secure service providers)

  • Order and navigation history

We collect only the data strictly necessary to manage your purchases and improve our services.

3. Purpose of processing

Your data will only be used for :

  • Manage your orders and payments

  • Ensuring delivery

  • Communicate with you (confirmation, billing, after-sales service)

  • Meeting our legal obligations

  • Send you marketing emails (with your consent)

4. Sharing with third parties

We only share your data with the necessary service providers:

  • Payment platforms (Twint, Shopify Payments, etc.)

  • Delivery services (Swiss Post)

  • Marketing or CRM tools (if you subscribe to our newsletter)

We never sell your data to third parties.

5. Security

Your data is stored securely.

Transactions are encrypted using SSL/TLS protocols.

Access to data is restricted to authorized personnel.

6. Cookies and tracking technologies

Our site uses cookies to :

  • Ensuring the smooth running of the site

  • Analyze traffic (anonymous statistics)

  • Display suitable content

You can configure cookies via your browser.

7. Your rights

You have the following rights:

  • Right of access to your data

  • Right of rectification or deletion

  • Right to object to certain processing operations

  • Right to portability (in certain cases)

Pour exercer vos droits, contactez-nous à info@repairhub.ch.

8. Newsletter

You will only receive our newsletter if you have given your consent. You can unsubscribe at any time by clicking on the link at the bottom of each email.

9. Modifications

This policy may be modified at any time.

The current version is still available on this page.